The Poet-Net Solution

The Light Bulb Moment

The light bulb that shows up above a character’s head in cartoons is synonymous with having an idea or revelation. Process practitioners use this imagery to describe when an executive sees the benefits of process management and continuous improvement. It’s not that executives don’t understand or value operational efficiencies and consistent performance. The challenge is cost.

People running large organizations are constantly challenged with resource management. How many people do they need? What functions within their sphere of control do they need to staff? What are their customers asking for? Executives have deliverables and a budget, and they will always want to link their budgetary costs to achieving their organizational goals.

If they’ve never experienced the benefits of a successful operational excellence program (OEP), then unless an OEP is dictated by their boss, it’s a hard sell. You’re asking them to add costs that focus on improving their bottom-line expenses, something that they know is good but may perceive as having diminishing returns. Growing organizations especially will want to maximize their top-line growth. Sell enough, and operational efficiencies are masked or covered up.

This makes sense. Most people would prioritize sales over cost reduction too. The problem is that it’s a false dichotomy. When given the choice between growing revenue or decreasing costs, the right answer, and what most successful executives will say, is “I want both.” Many executives consider cost savings as just part of people’s jobs and expect the work to get done. The problem is that it often doesn’t or is so sub-optimal that enormous opportunities still exist.

Our Approach

The Poet-Net solution was built to lower the cost of entry for formalizing operational excellence so that every organization, regardless of goals or size, can have a manageable improvement program. How it works:

  1. Free Tools and Content
    The first step towards building your organization’s capability is teaching and exposure to best practice concepts. We focus on a few essential tools that every manager should know and will help them to document and assess their processes. We provide content to complement your journey, so the tools and teachings are accessible without the team being overburdened.
  2. Save Time and Money Integrating Our Tools Into How You Work
    Documenting processes can be time-consuming, which means it often doesn’t get done, or the team gets together and discovers key information that unfortunately doesn’t get formalized. If you weren’t in the meeting, then you are out of luck. Bring a computer to your meetings and use poet-net to start creating documents on the fly, eliminating the need for other diagraming tools or translating things from whiteboards.
  3. Use the Site as Your Operational Knowledge Repository
    Documenting processes can be time-consuming, which means it often doesn’t get done, or the team gets together and discovers key information that unfortunately doesn’t get formalized. If you weren’t in the meeting, then you're out of luck. Bring a computer to your next process working session and use poet-net to start creating documents on the fly, eliminating the need for other diagraming tools or translating things from whiteboards.
  4. Get Access to Fractional Help
    Every OEP will have challenges and obstacles to overcome. Employees not doing their work, questions on how to structure your processes, not making progress on a project, or not realizing the gains you expected. These are common. Reach out to us, and we can provide help directly or get you in contact with professionals that can help you without requiring the costs of full-time staff.
  5. Add Poet-Net to Your Enterprise
    Document sharing, process catalogs, and governance enforcement are available for our enterprise customers. We support custom branding, enterprise authentication, and our own APIs to fully integrate our solution into your organization’s technical stack and company intranet.
    There is no better way of showing your employees that you are serious about operational excellence than making it front and center, both in your communications, your reward systems, and by providing a platform to enable your people’s success.

Every organization’s process journey is different. Poet-Net is designed to meet you at your process maturity level and help you move forward. We look forward to working with you on your transformation.